As an American Standard Customer Care Dealer we are committed to customer satisfaction. To make sure we are doing our best, soon after your service call or installation we’ll be sending you a survey. We ask that you take the time to complete the survey, as your comments are important to us and can help us improve the level of customer service. If there’s any issue please don’t hesitate to call us. We will do whatever is necessary to resolve the issue. We don’t want anyone to walk away dissatisfied.
Our surveys show…
100% Referral Rate and 98% Customer Satisfaction Rate!
Thank you to all customers who have referred us!
Testimonials
"American Air, Inc. installed the air conditioning system in my two floor addition 2 years ago. I was so impressed not only with the quality of the craftsmanship, but also of the politeness and professionalism of the crew. Each morning, when the crew leader arrived at my house, he let me know that they were there, how many people would be working and what they were setting out to do that day. Each member of the crew also greeted me when they saw me throughout the day and were always viewed as working. I was also impressed with the office staff and their explanation of any questions I had and explaining not only my warrantee, but in booking routine maintenance for my system. My system works great and is installed exactly how I wanted it. I feel that they represented the quality (of workmanship and materials) that were proposed and I am very happy with the job. Overall, I would highly recommend American Air, Inc. of Tewksbury!" Ray - Tewksbury |
"Jill dispatched Joe to my house to perform routine maintenance on the heating/ac system. Joe was promptly on location at the agreed time, Was extremely friendly and professional. Job was completed and the rates were very reasonable. Would recommend highly!" Brad – Methuen |
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American Air, Inc.
164 Lorum Street Tewksbury, MA 01876
Phone: 978-640-8880 Fax: 978-640-0333 |
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